Frequently asked questions

Is my payment secure?

Yes. All payments through the website will be securely processed by Stripe and Stripe US

Why is my payment not going through?

Please check that you have included your postcode in both the address field and the card details field of the gift form. If there is still a problem you may have to contact your card provider and inform them that the payment is valid. For any queries please contact us at

Can I see my gift on this website?

Yes! Unless you’ve chosen to make your gift anonymous, you can take a look at the donor wall to see your name and gift amount.

Is there another way to donate to you other than online?

Yes, you can contact us at or call +44 (0)1225 386824 and we’ll be delighted to help you make your gift.

Can I make a regular gift to support the University of Bath?

Yes, regular gifts are an incredibly important source of income for the Alumni Fund that enable us to plan ahead and make longer term commitments to funding scholarships, gold-standard research and a vital range of student support activities.

I set up a regular gift, will that show in the totaliser?

Yes, the total of your direct debit payments for the duration of time selected will show up in the total raised on the website.

I still have questions. How can I get in touch?

Feel free to email us at or call +44 (0)1225 386824

Will my gift be acknowledged?

Yes, in addition to the email acknowledgment you’ll receive at the time of donating, you’ll also receive a postal thank you.

Can I make a significant gift to The University of Bath?

Of course! A member of our philanthropy team would be delighted to speak to you about your area of interest and the sort of gift you’re thinking about. Please email with some brief details and a member of the team will get back to you. Thank you.

I’m interested in leaving a gift in my Will to Bath – can I do this?

Yes, legacy income is a very important and growing source of income. Anyone can leave a legacy, large or small. Whether it’s to support scholarships or research in need of long-term funding you can make a life-changing impact benefiting future generations of students and the wider university community. Please email for more information.

What is Gift Aid?

The Gift Aid scheme allows charities to reclaim the tax on donations you make, without it costing you a penny more. Gift Aid adds 25p for every £1 you donate. You must be a UK tax-payer and have paid sufficient income tax or capital gains tax on the donations to charities you’ve made so it covers the tax that will be reclaimed on your donations for each tax year (6 April to 5 April). You can read more about the Gift Aid scheme here.

What if I’m giving from outside the UK?

We can accept donations from outside of the UK. Please visit our main website to see the options available.

Is The University of Bath a charity?

Yes, the University is an exempt charity under the terms of the Charities Act 2011. Our legal and preferred name is The University of Bath and our address is The University of Bath, Claverton Down, Bath, BA2 7AY.